HOSPITAL SERVICES
|
The performance of the Institute as a hospital is measured with the parameters of number of beds, number of Out-patients, number of In-patients, number of Surgeries, bed occupancy rate, average length of stay, mortality rate and revenue generation.
Presently the hospital has 946 beds compared to 246 beds of 1986. Out of these 946 beds, 603 are in general wards, 166 in private rooms and 177 in emergency and post operative care. The average number of out patients visiting the hospital per month is about 20000 and the number of in-patients admitted per month is about 2000.
It is gratifying to note that NIMS is a referral Hospital with a clientele of more than 250 organisations.
During the year 2003, the number of out-patients has recorded a figure of 2.35 lakhs, which may be compared with 1.09 lakhs in 1986. Similarly the number of in-patients has increased from about 6,758 to 24,877 during the same period. Presently the average bed occupancy is about 69.4%.
While the average length of stay is 9 days during the past seven years, the mortality rate is about 3.69% leaving the well being at 96.31%.
Interestingly NIMS is consistently maintaining a very good ratio of about 3:1 for the patient to the Doctors. All these figures under different heads speak out ultimately the services rendered by NIMS to the patients, quantitatively.
The number of surgeries is almost maintained at about 12,500 per year during 1997-2003. Out of them 6000 are major operations, 5500 are minor operations and 1000 are emergency operations.
EMERGENCY TREATMENT : There is a separate block in the Institute for emergencies and its a unique of its kind in India. This functions like a model hospital with all the facilities round the clock.. This ward contains about 36 beds, a separate Lab, X-ray machine, ECG machine. There is a Chief Medical Officer, Duty medical Officers and Sr. residents from General Medicine, Orthopaedics, Cardiology, Neurology are available. If necessary for any other complications and problems the CMO calls for the assistance of the departments, where the duty doctor will be available round the clock. The patient is treated in Emergency for the initial rescue and once the condition is stable, then the patient will be sent to the concerned department for further treatment. Some patients even get discharged form the EMD and some who do not require admission, will be treated on Outpatient basis and sent home. They can come after for follow up as Out-Patient.
OUT-PATIENT TREATMENT : This is sub divided into Morning clinic and Special Clinic. For out-patient treatment the patients have to pay before the test is performed. Most of the tests are performed same day without any prior appointment and some special tests require precautions and preparation, for which the appointment will be given and the test will be done on that day.
The morning clinic registration begins at 8AM and will continue till 11AM. All the registered patients will be seen the by the doctors. There is no need to take prior appointment. The clinic is open from Monday to Saturday. In the Morning clinic team of Doctors will be available. Depending on the order the patient will go to a doctor. The patient does not have the choice of choosing the Doctor.
The Special clinic registration begins at 4PM and continues till 7PM. All the registered patients will be seen the by the doctors. The registration will be done only for those who have taken prior appointment. The appointments are also limited depending upon the Faculty. In Special clinic, the Faculty of the Institute will be available. The patient can opt for going to a particular Doctor. For this he has to take prior appointment. The appointment can be taken over phone (Phone: NIMS Board :3320332 Ext. 200 or 3396552)or in person.
IN-PATIENT TREATMENT: After completion of Out-patient treatment, some of the patients require the special care under the supervision of the doctors, Surgery or Special investigations which requires them to be admitted. For this they have to pay an advance and get the case sheet. There are about 40 wards, which are classified as General Wards, Intensive Care units, Post Operative Wards and Special Rooms. In Intensive Care units, Post Operative Wards the total patient care will be taken by the nurses and where as in General Wards and Special rooms one attendant will be allowed for assistance in addition to the nursing care. In special rooms, there are two types one is Shared room and another is Single Room. In each sharing room two beds are available. There will be extra charges for the patients who stay in Shared Paying rooms and single rooms on diagnostics and special procedures. This will be 10% and 25% for shared and single rooms respectively. Here the patient need not to pay the amount for each test that is being performed. If the payment due is more than a certain amount, then the staff in that ward/room will inform about it and he has to deposit the same. The medicines and disposables have to be bought by the patients. If any costly consumables / medicines are supplied by NIMS in emergency then the patient has to repay the amount at the earliest. The treatment will be continued until the doctor certifies that the patient is fit to resume his duties.
|
